Returning Purchased Products

We want to be as clear and fair as possible, and actually think we do a pretty good job in this area.
If you have any comments or questions, please do not hesitate to contact us.

General Return Guidelines:

- We can generally only accept returns of unopened kits and products.
- We will, however, accept returns if it is clear that there has been a serious production mistake from our side.
- Returns must be made within 14 days of receipt (28 days from shipment for international orders).
- Return shipment is the responsibility of the customer.
- All returns are credited as store credit upon receipt.

Please make sure to contact us before returning any package!

We're reasonable people and we hope you are too.

- Contact us if you have any issues and we'll always do our best to help you out!