Please read the entire agreement. By using and ordering from this website you agree to these terms. If you do not agree, please do not use this site. If you have any questions or concerns, feel free to contact us. 

Returning Purchased Items

We can only accept returns of unopened kits and products, within 14 days of receipt (28 days from shipment for international orders). Return shipment is the responsibility of the customer. All returns are credited as store credit upon receipt. Please make sure to contact us before returning any package! We're reasonable people and we hope you are too. Contact us if you have any issues and we'll do our best to help you out! 

For more info on returns, please read our Faraday Return Policy.

Payment

We accept Paypal and regular bank transfers as payment for orders. We do not accept Paypal eChecks. Due to the potential fraud and misuse, we may not to ship an order, or request additional verification information for Paypal payments, if any reason for alarm is observed. Payments through Paypal and are always charged at time of order. For school, organizations or businesses requiring a Purchase order - please contact us. 

Faraday Motion customer support

We are always eager to help our customers, whether via email or questions in the customer support forums. We can not promise to provide one-on-one telephone consulting, even though we love to talk to our customers.

We try to arrange Skype sessions with our customers and support via chat to aid our customers in their building process. This is something we do as often as our time allows us to. 

Shipping

When you place your order, please allow time for processing in addition to the time it takes for the box to get to you once it has shipped. Once your order is shipped you will receive an email or two with any tracking information available. 

Our products are generally not mass production goods, and delivery times may vary, in some cases up to around 1 month. We will do our best to keep you notified throughout the order process about the timeframe of your shipping.

Keep in mind that in general shipping service guarantees are suspended if delays are caused by bad weather or other disasters. We cannot refund shipping fees if your package arrives late due to snow or other natural disasters anywhere along your package's route, including (but not limited to) meteors, aliens, terrorism, incursions from other dimensions, etc. We may not always be able to ship to some mail forwarders and/or PO Boxes depending on location or if there are known fraud/theft issues with a specific mail forwarder.

Customers are responsible for any VAT, tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods! UPS, first class and express mail are eligible for these fees. There is no way for Faraday Motion (the shipper) to predict your country's customs/fee habits, so be prepared to pay full VAT on the fully declared value of your order as well as any customs fees your countries UPS and/or postal system may charge you! There are some services that can estimate the duty/taxes, while they're not 100% accurate they can be helpful. Keep a printout of your email receipt as you may have to send a copy to your customs office or for UPS. If you do not pay the required brokerage fees, VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc - we cannot issue any refunds. Our shipping system has automation, and we cannot falsify customs forms. The customs forms will accurately describe the contents and cost of your order. We cannot mark orders as "gift", "sample", "educational" or lower the values.

Faraday Motion's "Be fair" policy

Faraday Motion has a "be fair to each other" policy for commenting on our web pages, posting in forums and how our support staff is treated. If we feel we cannot work together positively with a customer or viewers we may choose to suggest another supplier for your needs.

Safety

Technology and the laws and limitations imposed by manufacturers and content owners are constantly changing. Thus, some of the projects described may not work, may be inconsistent with current laws or user agreements, or may damage or adversely affect some equipment.

Your safety is your own responsibility, including proper use of equipment and safety gear, and determining whether you have adequate skill and experience. Power tools, electricity, and other resources used for these projects are dangerous, unless used properly and with adequate precautions, including safety gear. Some illustrative photos do not depict safety precautions or equipment, in order to show the project steps more clearly. These projects are not intended for use by children. Use of the instructions, kits, projects and suggestions on Faradaymotion.com and associated websites or forums is at your own risk.

Faraday Motion disclaims all responsibility for any resulting damage, injury, or expense that may occur from the use of products. It is your responsibility to make sure that your activities comply with applicable laws, including copyright. Always check the webpage associated with each project before you get started. There may be important updates or corrections! The United States Fire Administration (USFA) has a guide and many simple steps you can take to prevent the loss of life and property resulting from electrical fires. Click here to read them! If you feel uncomfortable with assembling any project or kit for safety reasons, simply contact us to return it for a full refund. Faraday Motion is not responsible for your shipping product function or certification if you choose to use our products in your design.

Third-Party Links

In an attempt to provide increased value to our visitors, we may link to sites operated by third parties. However, we have no control over these linked sites. If you use these links, you will leave Faradaymotion.com, and we are not responsible for any content, materials or other information located on the linked website. If you decide to check out any of the linked websites, you do so entirely at your own risk.

Contact Information

If you have any questions about these terms, please contact us using our "Contact" page.

​Privacy

We store your phone number, order history, email, shipping and billing addresses in our user database. User information is only used to ship goods and contact you in case of an order or shipping issue. We do not, and will never, sell or give any of your information to any third-party or send you any unsolicited advertisements. Please view our complete privacy & legal policy here: https://www.shop.faradaymotion.com/privacy

Accuracy of Information

We attempt to ensure that information on Faradaymotion.com is as complete, accurate and current as possible. However, it can at times be hard to maintain documentation for everything at all times. We cannot, therefore, guarantee that all information on this site is 100% complete or current.

Indemnification

Customer shall protect, defend, indemnify and hold harmless Faraday Motion, its shareholders, directors, officers, employees and agents from any fines, damages, costs, losses, liabilities, fees, penalties, claims and expenses (including legal fees and expenses) incurred by Faraday Motion as a result of the failure of the Customer or its agents, officers, directors or employees to comply with this Section.

Product Warranty

We warrant Faraday Motion Manufactured Products will be free from manufacturing defects for a standard period of 2 years, in accordance with applicable law, following the date of delivery to you. We will replace, repair or credit you for any confirmed defective product at our option. Please contact us with any issues via customer support. Products that are not manufactured by Faraday Motion may, or may not, be covered by original manufacturer's warranty and passed through to you. Please contact support to confirm warranty period prior to purchase in case of doubt. Warranty will not apply if Product fails or is damaged after delivery to you due to accident, abuse or misuse.

No Liability

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, FARADAY MOTION, AND ITS SUPPLIERS, SHALL NOT BE LIABLE TO YOU, OR ANY THIRD PARTY, FOR ANY INDIRECT, EXEMPLARY, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND ARISING IN ANY WAY OUT OF USE OF THE PRODUCTS, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUES OR DATA, OR COSTS OF REPLACEMENT GOODS, EVEN IF ADAFRUIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ANY LIMITED REMEDY OF ITS ESSENTIAL PURPOSE.

Revisions to these terms of service

These terms of service may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the current terms of service.